Numerous users have complain errors relevant to the connectivity of printer and a major error that make all active printers to offline mode although if they were connected and functional before. The trouble is normally happened when we talk about network printers, but some users who have a direct connection to their printer have also reported regarding this matter.
There is another thing that should be just keep in mind that there are manufacturers that have their own software that can resolve this issue and also tell about the nature of the problem like (HP’s Print and Scan Doctor will come into user’s mind probably), and in case your printer’s manufacturer suggests this, you should go for it. It might probably help you towards the right way so you can look forward to the other ways of resolving it.
Following are some problems that might happen to your system:
Before moving forwards towards solutions, users should know why this problem happens.The issue pops upwhen Windows identifies that the printer is not present but unfortunately, most of the times it can’t even tell if the problem lies with the printer that whether it is really offline or if it has some connectivity issues or problems regarding printing.
These issues might probably start the time when:
Sorting out a way to fix this issue is very easy. Here you just have to reboot the printer and the computer or disconnect its USB cable. In case you are utilizing a network printer, wired or wireless, the issue might probably lies with the connection, so you should reboot your router.
Note: In case of the utilization of a wireless printer, then you should try to go for the IP address and connect it. You can find its address by going to Control Panel > Devices and Printers > Right click on your printer and choose the option of properties.
You will see your printer’s IP address under the “Web Services” or “General” tab. Just copy the address and write it in your browser’s address field. You can see that a substitute to this would be open CMD and write ping followed by your printer’s IP address and tap Enter. In case it shows problem, then there are higher possibilities that the connection with the printer might not be responding.
In case you’re receiving Printer Offline message, you can fix itby rebooting the Print Spooler service. Your printer utilizes this service for the sake of printing, and by rebooting it you might solve this issue.
You can do it by the below steps:
Note: This isn’t a way to fix this issue in the long run, so you’ll have to repeat it in case you face this trouble again.
Users have suggested that by changing your printer properties you can resolve this issue. This is easy and you can do it by following the below steps:
This method might probably be workable if you are utilizing network printer. We hope that this procedure will help you solving your issue completely.
In case none of the above methods are workable then you just need to update the latest drivers. You can do it by the following method:
As initial step on your keyboard, tap the Windows logo key and I together and then press Devices.
Users can get correct drivers by following two ways:
Manual driver update: By consulting manufacturer’s webpage you can easily find right printer driver for your system. From this way you can update your printer driver on your own safely.
Automatic driver update: In case you are not very good at computer skills and neither do you have enough time and stamina to download driver on your own, you can also do it via automatic processing through Driver Easy. Driver Easy will identify your system and find the right driver for your printer.
In case you’re receiving Printer Offline message you have to solve this issue by downloading the newest updates. Windows 10 automatically installs updates in the background, but at times there is a possibility that you might skip an important update. You can always go and check for updates on your own by doing the following steps:
In case there are any updates, Windows will install them in the background. The time the process of downloading ends, go and check if the problem is still there or not.
Users have said that you can solvePrinter Offline issue easily by adding a second printer device. This method might probably help if you are using a network connection, and to add a second printer, just go with the following instructions:
Choose standard TCP/IP Port and press on New Port.
Printer Offline message pops up in case you’re utilizing network printer and VPN. You can also resolve this issue, as it is recommended that you should disconnect from the VPN and try to gain access to your printer once more. In case you want to utilize VPN and your printer, you just have to connect the printer to your system directly by utilizing the USB cable. You can also resolve the issue by managing VPN configuration and granting yourself local network access.
Conclusion:
Printer offline Windows 10 is a major issue that users face for some time. With the help of the above methods, we hope that you can solve this error without any trouble.
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